Thank you for shopping with Laverlet. We are committed to providing high-quality furniture and ensuring your satisfaction. If you are not completely satisfied with your purchase, we’re here to help.

Return Eligibility

We accept returns within 14 days of the date your order is delivered.

To qualify for a return, your item must:

• Be unused and in its original condition.
• Be returned in its original packaging with all included parts and accessories.
• Include proof of purchase or your order confirmation.

Items that have been used, assembled, damaged through misuse, or altered after delivery are not eligible for return.

Non-Returnable Items

The following items are not eligible for return:

• Used or assembled products.
• Items damaged due to improper handling or misuse.
• Clearance, final sale, or non-returnable items (if applicable).
• Personalized or custom-made products (if applicable).

Return Process

To request a return:

1. Contact our customer support team within 14 days of receiving your order.
2. Provide your order number and the reason for your return.
3. If your return request is approved, we will provide detailed return instructions.
4. Securely package the item and send it to the return address provided by our support team.

Please do not return products without prior return authorization.

Refunds

Once your returned item has been received and inspected, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed within 2 business days to your original payment method.

Please note that your financial institution or payment provider may require additional time to post the refund to your account.

Damaged or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 48 hours of delivery. We will arrange a replacement or issue a full refund at no additional cost.

Return Shipping

If the return is due to our error, including defective, damaged, or incorrect products, we will cover the return shipping costs.

For all other approved returns, customers may be responsible for return shipping charges unless otherwise stated.

Exchanges

We offer exchanges for damaged or defective products, subject to product availability. If you wish to purchase a different item, please return the original product (if eligible) and place a new order.

Contact Us

If you have any questions regarding our Return & Refund Policy, please contact us:

Laverlet

Website: https://laverlet.shop/

Contact Page: https://laverlet.shop/contact-us/

Email: support@laverlet.com

Phone: +1 (612) 872-4041

Address: 920 E Lake St, Minneapolis, MN 55407, United States

Business Hours: Monday – Friday, 9:00 AM – 7:00 PM (USA Time)

Thank you for choosing Laverlet. We appreciate your trust and are committed to providing you with premium furniture, dependable service, and a smooth, worry-free shopping experience.